Always there for your truck.

Service & Parts

Always there for your truck.

Less stress, downtime and lower follow-up costs for you – and greater focus on your core business: All Mercedes‑Benz Trucks services work towards this goal, many of them even around the clock. They take the strain off you and increase the availability of your trucks by providing, for example, quick repairs, smartly planned maintenance and digital service tools. This keeps your trucks where they earn you money for longer: on the road.

My TruckPoint for Mercedes‑Benz Trucks

Your digital customer portal.

Everything organised in one place: With My TruckPoint for Mercedes‑Benz Trucks, you have a central point of access to many Mercedes‑Benz Trucks services. The digital customer portal lets you manage your vehicles and associated services, contracts and information in a clear and simple manner.

Mercedes‑Benz Trucks Complete

The complete service package.

All-round protection: Mercedes‑Benz Trucks Complete takes care of many of your truck-related concerns. The comprehensive full‑service contract covers repairs, maintenance, and even wear and tear. It even includes Mercedes‑Benz Trucks Uptime and helps you to avoid unnecessary downtime with real-time support.

Mercedes‑Benz Complete
Fleetboard
Fleetboard

More efficiency with transparency.

Fleetboard gives you a real-time overview of the relevant data of your vehicles and charging infrastructure.

  • Whether battery status, charge status, remaining charging time, charging history or planning of charging processes: Fleetboard Charge Management lets you view and smartly coordinate processes between your truck and your charging infrastructure.
  • Track your vehicles' locations and see whether they are driving, stationary or charging in real time with Fleetboard Mapping – and receive other relevant vehicle data as well.
  • Fleetboard Logbook keeps track of a vehicle's entire trip history in a digital logbook. With the overview of the individual trips, you can easily identify the available potential of your truck.
Mercedes ServiceCard

Effortless, limitless, cashless.

Good cards on the road: The Mercedes ServiceCard lets you and your drivers process workshop invoices and breakdown services simply and easily. And we have service partners in 35 European countries. What's more, the ServiceCard means you pay no processing fees for Mercedes‑Benz Trucks Service24h roadside assistance and you will pay no card processing fees for purchases made from the Mercedes‑Benz Trucks service network.

Effortless, limitless, cashless.
Breakdown assistance around the clock.
Mercedes‑Benz Trucks Service24h

Breakdown assistance around the clock.

So that a breakdown doesn't make deliveries late: When trouble strikes, Mercedes‑Benz Trucks Service24h will come to your aid fast at any time of day or night. Just call an employee at the Daimler Truck Customer Center. They are always ready to take your call, offering support in 25 languages to coordinate all further actions for you. You stay up to date: as soon as a technician is on the way to you, you can view the current status of the breakdown using the Online Status Viewer.

Quality that pays for itself
Mercedes‑Benz Trucks Genuine Parts

Quality that pays for itself.

Happy and confident on the road: that’s how you'll feel with Genuine Parts from Mercedes‑Benz Trucks. Some alternative products may be cheaper, but there is usually a reason for this. As a rule, it is safer to use genuine spare parts bearing the star for repairs. They have been thoroughly tested according to the strictest criteria and have been specially developed for the requirements of our trucks. They also retain the value of your truck in the long term. They are also available long after the series production period.

Mercedes‑Benz Trucks
Mercedes‑Benz Trucks Genuine Accessories

The personal touch.

Your truck can be even more beautiful and comfortable. With Genuine Accessories from Mercedes‑Benz Trucks, you can customise it precisely to your taste. Perhaps with add-on parts in chrome? Or a wider and more comfortable bunk? Or with a CabLock as additional protection against uninvited visitors in the cab? The selection is almost endless.

Warranty

The warranty for countless scenarios.

The comprehensive Mercedes‑Benz Trucks warranty from the date of leaving the plant covers the entire vehicle (max. 12 months with unlimited mileage), the ePowertrain (max. 36 months or 360,000 km) and the high-voltage batteries (max. 72 months or 720,000 km or 1,800 charging cycles).1

The warranty for countless scenarios.

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Charged to change.

Charged to change

The images and texts may include accessories and special equipment which do not form part of the standard specifications. The images shown must be considered examples only and do not necessarily reflect the actual state of the original vehicles. The appearance of the original vehicles may differ from these images. The manufacturer reserves the right to make changes without notice. Images and texts may refer to models and assistance services that are not available in some countries.

1 For ePowertrain and high-voltage batteries, whichever is reached first applies. A warranty case for high-voltage batteries occurs if the state of health falls below 80% under the specified conditions for the high-voltage batteries.